OUR WORK / CUSTOMER STORIES
Explore how Australian teams use Salesforce to connect their people, processes and customer information.
Explore customer projects ↓

Faster project reporting after streamlining project management and stakeholder communications across large-scale civil operations.
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Reduction in lead response time after integrating property enquiry workflows directly into Salesforce Sales Cloud.
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End-to-end property management platform built on Salesforce, replacing disconnected legacy tools and spreadsheets.
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Reduction in quote turnaround time after implementing a custom CPQ solution for modular construction projects.
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Salesforce and Certinia support sales pipelines, tender stages, resource planning and project management.
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Reduction in manual data entry after connecting off-the-plan sales portal directly to Salesforce for real-time settlement tracking.
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Candidates managed seamlessly through a custom Salesforce recruitment platform built for healthcare staffing at scale.
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Faster client onboarding after building a patient engagement platform integrated with clinical workflows on Salesforce Health Cloud.
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Full commercial operations, from clinical trial contacts to hospital sales pipeline, built on a single Salesforce platform.
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Growth in sales pipeline visibility after implementing Salesforce Sales Cloud for the surgical device distribution team.
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Reduction in scheduling admin time after automating care worker allocation and client matching on Salesforce.
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Doubled prescription tracking capability after implementing a compliant patient and prescriber management solution on Salesforce.
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Increase in sales team productivity after implementing Salesforce Sales Cloud with custom pricing and partner portal workflows.
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Faster sales cycle after rebuilding the entire revenue operation on Salesforce, replacing a mix of spreadsheets and legacy CRM tools.
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First CRM implementation giving the commercial team full visibility of publishing deal pipeline and partner relationships.
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Reduction in customer churn after deploying a Salesforce Service Cloud solution with automated renewal and support workflows.
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Faster project delivery tracking after building a custom Salesforce integration connecting project management tools to CRM.
→More business units connected on a single Salesforce instance after a complex multi-cloud implementation and data migration.
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Automated member onboarding and renewals for the world's largest bookkeeping institute, with zero manual processing.
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Faster loan application processing after automating the end-to-end credit assessment and broker pipeline on Salesforce.
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Reduction in client data management time after consolidating event, media, and client relationships into a single Salesforce org.
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Faster deal origination after implementing a custom Salesforce pipeline for the investment and portfolio management team.
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Global project and resource tracking consolidated into Salesforce, replacing disconnected tools across 10+ country offices.
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Improvement in proposal win rate after implementing opportunity tracking and account-based selling practices in Salesforce.
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Researcher engagement, donor relationships and grant tracking brought online with Salesforce Experience Cloud for Australia's leading neuroscience institute.
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More donor touchpoints managed after implementing Salesforce Nonprofit Success Pack with automated event and campaign workflows.
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Reduction in client intake processing time after building automated NDIS referral and onboarding workflows in Salesforce.
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Manual payroll coordination tasks eliminated after integrating carer management workflows with Salesforce and MYOB AccountRight.
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First CRM implementation giving the Australian chapter full visibility of donor pipeline, medical mission tracking, and volunteer coordination.
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Faster member renewals and event registrations after automating the Institute's member lifecycle on Salesforce.
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Connecting franchise records, regions, cases, contracts and onboarding with website and data warehouse integrations.
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Increase in repeat customer revenue after implementing a personalised client management and follow-up system in Salesforce.
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Reduction in order processing time after integrating the wholesale ordering system with Salesforce and Xero Accounting.
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Improvement in account management efficiency after consolidating customer data from multiple systems into Salesforce.
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Faster distributor onboarding after building a self-service partner portal integrated with the Salesforce dealer management system.
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Reduction in time-to-quote for trade accounts after connecting product catalogue and pricing to Salesforce CPQ.
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Full wholesale account management, subscription tracking, and customer loyalty built on Salesforce for Australia's specialty coffee brand.
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Increase in resident enquiry conversion after implementing a Salesforce pipeline connecting property, events, and lifestyle services.
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Faster event quote turnaround after automating the enquiry-to-booking workflow and integrating with inventory management.
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More bookings managed per week after connecting venue enquiries, events, and corporate account management in Salesforce.
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Reduction in account management overhead after centralising all wholesale customer relationships into a single Salesforce platform.
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Reduction in field service scheduling time after automating machine maintenance and restocking workflows on Salesforce Field Service.
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A connected Salesforce experience for dealer quoting, internal sales and after-sales service.
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Faster order processing after integrating Salesforce with production scheduling and Xero, eliminating duplicate data entry.
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More distributor accounts managed effectively after implementing a structured account management process in Salesforce.
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Reduction in customer complaint resolution time after deploying Salesforce Service Cloud across manufacturing and field operations.
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Improved dealer and fleet customer visibility after implementing Salesforce across the national trailer and transport equipment network.
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Reduction in quote preparation time after connecting product catalogue, pricing tiers, and customer history in Salesforce CPQ.
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Supporting franchise relationships, onboarding and ongoing network management in Salesforce.
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Increase in B2B sales conversion rate after implementing Salesforce Sales Cloud for the hospitality training platform's enterprise team.
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More event registrations tracked and followed up automatically after building a Salesforce automation framework for the business education brand.
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Reduction in manual enrolment administration after automating the student and parent engagement journey on Salesforce Education Cloud.
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Automated member onboarding and renewals for the world's largest bookkeeping institute across Australia and New Zealand.
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Member engagement doubled after deploying Salesforce with automated CPD tracking, renewals, and event management workflows.
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First Salesforce implementation giving the clean energy business full pipeline visibility from project origination to financial close.
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Faster enterprise sales cycle after implementing Salesforce with automated trial-to-paid conversion workflows for the global environmental intelligence platform.
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More grower relationships managed effectively after implementing Salesforce to connect field sales teams with national account management.
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Reduction in member communication time after building automated grower engagement and industry reporting workflows in Salesforce.
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More project tenders tracked and followed through after implementing Salesforce pipeline management for the WA electrical contractor.
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Improvement in trader relationship management after centralising commodity trading contacts and deal tracking into Salesforce.
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