Adaptal

Common Questions

Considering Salesforce for your business? Whether you're new to Salesforce or looking to optimise your current setup, choosing the right Salesforce implementation partner is a crucial decision. At Adaptal, we specialise in helping businesses across Australia implement, integrate, and customise Salesforce to improve efficiency, sales processes, and customer management. Below, we've answered some of the most common questions businesses have when working with a Salesforce consultancy. If you don’t find what you’re looking for, feel free to contact us for a personalised consultation.

FAQ

What does a Salesforce implementation consultant do?

How long does it take to implement Salesforce?

How much does it cost to implement Salesforce?

Can Salesforce integrate with our existing systems?

What are the common challenges in a Salesforce implementation?

Responsibilities
A Salesforce implementation consultant helps businesses set up, customise, and optimise Salesforce to meet their specific needs. This includes configuring standard features, integrating with other systems, automating workflows, training users, and ensuring a smooth transition from existing processes. At Adaptal, we focus on delivering scalable, best-practice solutions that drive efficiency and long-term growth.
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Project Duration
The timeline for a Salesforce implementation depends on the complexity of your business requirements, the number of integrations, and user adoption strategies. A basic setup can take a few weeks, while more complex implementations involving automation, integrations, and custom development may take several months. At Adaptal, we provide a clear project timeline upfront, ensuring transparency and efficiency.
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Budget
The cost of a Salesforce implementation varies based on the scope of work, licensing requirements, and any additional customisations needed. Costs typically include Salesforce licenses, consultancy fees, integration costs, and ongoing support. At Adaptal, we provide tailored pricing options to fit your budget and business goals.
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Integrations
Yes! Salesforce can integrate with most third-party applications, including accounting software (Xero, MYOB), ERP systems (SAP, NetSuite), marketing platforms (HubSpot, Marketo), and communication tools (Slack, Outlook, Aircall). At Adaptal, we specialise in seamless Salesforce integrations to ensure your systems work together efficiently.
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Challenges
Some common Salesforce implementation challenges include poor user adoption, lack of clear business processes, over-customisation, and integration issues. At Adaptal, we address these challenges by following best practices, providing hands-on training, and ensuring Salesforce is configured to support your business objectives without unnecessary complexity.
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